Contact Us

Contact farmgrok.com for help with wall sconces, bathroom vanity lights, outdoor wall lights, LED fixtures, picture lights, decorative specialty lights, battery-operated wall lamps, and related lighting products.

Support Channels

• Email: support@farmgrok.com
• Website: https://farmgrok.com/
• Response time: Within 24–48 business hours
• Business hours: Monday–Friday, 9:00 AM – 6:00 PM Pacific Time, excluding U.S. federal holidays

Business Information

Legal Business Name: farmgrok.com
Business Mailing Address:
farmgrok.com
527 W 7th St, 9th Floor
Los Angeles, CA 90014
United States

How We Can Help

• Product dimensions, finishes, mounting type, and package contents
• Vanity width, wall box, and outdoor rating questions
• Indoor versus outdoor use notes and battery versus hardwired guidance
• Order status, tracking, address corrections, and shipping delays
• Damaged glass or crystal, missing hardware, incorrect shipments, and incomplete sets
• Return authorization, refund status, and exchange requests
• Payment confirmation and checkout assistance

What to Include in Your Message

• Order number
• Checkout email address
• Product name, finish, size, or variant
• Mounting or vanity measurements when the issue involves fit
• Clear description of the issue
• Photos of the product, packaging, shipping label, and damage when relevant
• Preferred resolution: replacement, return, refund review, missing-part help, or tracking help

Damaged or Incorrect Orders

Contact us within 7 days of delivery and before installation. Keep all packaging until the issue is resolved. Packaging photos are required for carrier claims and replacement review.

Installation Notice

Hardwired lighting fixtures must be installed by a qualified electrician in accordance with local electrical codes. Confirm wall box support, voltage compatibility, damp or wet location ratings when required, outdoor ratings when stated, and safe bulb or battery selection before installation. Support assists with product guidance but does not provide on-site electrical work or guarantee fit for every wall box, vanity, or room layout.

Return Shipping, Privacy, and Security

Do not send returns to the business mailing address unless support instructs you to do so. Returns must go to the warehouse or inspection address provided with authorization. Unauthorized returns are delayed, refused, or returned to sender.

For privacy requests about access, correction, deletion, or marketing opt-out, email support@farmgrok.com.

Do not email credit card numbers, security codes, passwords, or sensitive payment details. Complete payment only on the secure checkout page at farmgrok.com.